What the experts say about us

Clive Garner heads the department and is widely respected among peers. He is said to be "stratospherically amazing" and offers long-standing expertise in all manner of travel litigation. 

Chambers and Partners Directory (2012)

Client Comments

Please read below what our clients say about us:

"I would like to take this opportunity to thank you for helping me with my claim. I would recommend the company to everyone."
Emma, Middlesbrough

“When I tried to deal with the tour operator myself, I got nowhere and I almost lost heart. Without the help of Irwin Mitchell’s travel team, I would have given up.”
Sheila, Glasgow

"Absolutely  brilliant. I am sure that there must be thousands of people who do not know that Irwin Mitchell provide this service and I would recommend this firm to anyone.” 
Cheryl, Brimingham

"I was delighted with the service and support offered by Irwin Mitchell throughout my case. They regularly kept me update with the progress of the case and in the end they managed to secure £9,500 for me in compensation which I was very pleased about.”
Mrs A, Middlesex

"We were both delighted with the outcome of our case. We were kept informed at every stage and when we had any queries there was always somebody there to answer these quickly. In the end, Irwin Mitchell managed to secure compensation of £11,500 for myself after the illness I suffered and £1,500 for my son whose holiday was ruined by the illness I suffered. We were very happy”
Mrs B, Leicester

"We are very grateful for the work Irwin Mitchell has done for us, throughout our Claim we were kept up to date and can now move on with our lives."
Ian and Anne, Hampshire

"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop

"We are very happy with the settlement that Irwin Mitchell has achieved for us, and the way that Irwin Mitchell has dealt with our claim.”
Mr and Mrs Beven, Sunderland

"Many thanks for your guidance, advice, support and trust over the past 4 years. We can start to put things back into place and move forward into the new stage of our life." 
Graham and Deborah

"I was very pleased with the outcome of my claim and impressed by the professional service provided by Irwin Mitchell. I would recommend them to anyone in the same situation.” 
Stephen, Sandbach

"I was determined to pursue my case, and the Irwin Mitchell ITLG team were brilliant.” 
Elaine, Daventry

"Thank you very much for your help, advice and the settlement concerning my accident in Florida. You have been very helpful.” 
Julie, Stafford

"I am very pleased with the advice and service that Irwin Mitchell provided. I cannot thank them enough for the successful outcome of my claim.” 
Kathleen, South Humberside

"I am happy with the outcome for my claim and I feel that Irwin Mitchell’s pro-active approach in this matter will help protect other individuals from being exposed to such disastrous holidays in the near future. I appreciate all that they have done for me.”
Christopher, London

"The holiday was a complete disaster and it is one that we will never forget for all the wrong reasons. I am pleased with the help I received from the team at Irwin Mitchell and we are grateful for the hard work they put in to our case to ensure we received justice and compensation for our disastrous honeymoon.” 
Rhys and Lucy, Chester

"I am very pleased with the care and assistance provided by Irwin Mitchell.”
Andrew, Merseyside

"We are so happy that this has come to a successful conclusion…Irwin Mitchell have been very professional and always kept us informed of the latest position.”
Judith and Deryk, North Yorkshire

“Jenny Brooks (of Irwin Mitchell) was really helpful from the start. She explained everything and kept me informed. I am really pleased with the help that I got.”
Kathryn, Bristol

“Everyone at Irwin Mitchell Solicitors was very helpful and professional. I am very happy with the result and the way the case was handled.” 
Douglas, Shrewsbury

“I wish to thank Irwin Mitchell for the work that they have carried out on my behalf and I am happy that they have been able to assist me in gaining justice against the tour operator” 
Alison, Birmingham

“Thank you for all your help and guidance over the last 4 years with our travel claim! We cannot believe that we have finally received settlement. We won’t hesitate to recommend you to others should the need arise. Many thanks.”
Neil and James, Bristol

“We would like to take this opportunity to thank you and your team who helped us in our successful claim. Your professionalism, guidance throughout the entire claim was invaluable to us. Wishing you many successes in the future.”
Mike and Janice, Telford

“I was extremely happy with the way Irwin Mitchell handled our claim.”
Jayne, Warrington

“I am really pleased with the service provided by Irwin Mitchell and I am glad that I contacted them. They kept me updated throughout and I would definitely recommend their service to others. Although my once in a lifetime holiday was ruined, I am pleased with the end result and grateful that I got justice from the Tour Operator in the end." 
Dennis, Aberdeenshire

“Amandeep Samra was really helpful from the start. He explained everything and kept us informed and provided an update when we requested and was readily available to speak to. We are really pleased with the settlement we have received and cannot thank Amandeep enough .”
David, Devon

"Thank you and your colleagues for producing a successful conclusion to our claim against First Choice Ltd."
Mr A and Mrs B

"Thanks very much indeed. We could not have done any of this without you. Thanks for all of your help and support."
Mr and Mrs D

"Thank you so much for your help and patience. We really do appreciate all your help in this matter. It is so refreshing to deal with someone who returns all calls and emails when they say they will. Thanks again."
Sue Davison

"Clare, delighted you have reached a settlement for us all. Well Done!!! Grateful thanks to all concerned but especially to you for all your hard work and thoughtfulness when dealing with our case."
Mrs R and Family.

"It is an excellent settlement which my barrister said was down to the skill of my solicitor. I would never have realised that I had a claim for witnessing my daughter’s accident had I not received such good advice."
Joanna Miles

"Excellent service, very supportive with communication throughout. Kept informed of all developments and excellent advice. Thank you."
Mr C, Essex

"We are grateful for the efficient way Irwin Mitchell handled our action against Global Tours and are very pleased at the successful outcome.

I hope any further successes you may have in this area of cruise operations will help to bring these shady practices to an end."
Sandra and Adrian Walker

"...thanks for all the help and advice that you’ve given to Andrea and I during this case, we have always found you extremely helpful, pleasant and knowledgeable throughout our dealings with you..."
David Dawson from Derby

"Thank you for all your help with my case."
Alison, Hertfordshire

"I would just like to thank you very much for your professionalism and manner during this difficult period."
Mr P – London

"Thank you for all your help, without you we would have given up."
Mrs Short – West Midlands

"Many thanks for all your help. It is such a relief to finally put this accident behind us. We really do appreciate your hard work."
Mrs H – Leicester

"I would like to send you very grateful thanks for all that you did for me."
Mrs Jasper – Essex

"I am very pleased with the professional service that has been provided by Irwin Mitchell in our case which has helped to provide for our daughter’s future, as envisaged."
Mr P - Wales

"I just wanted to send you a short note to thank you very much indeed Carla for managing to settle this for me – it’s really very much appreciated.  You did so in a very professional, helpful and efficient manner”. 
Stephen, London

"I wanted to thank you personally for your excellent services to my family and myself. You were also a source of great comfort and support. I trust we will not need legal help again, but should we, I shall have every confidence in seeking it from yourselves.

In particular, I would like to sing the praises of Victoria Gallanders, who dealt with our case kindly and efficiently”.
Lindsay, Bristol

" I would just like to say a very big thank you to Victoria Gallanders and the Irwin Mitchell team for all your hard work and determination in helping me through this lengthy ordeal. When the accident first happened I was in very low spirits, which was worsened because when looking for advice on how I could go about starting a claim, I had a bad experience with one firm who did not seem to have the passion and enthusiasm to see it through.

"Being disappointed with the first selection of solicitors I was quickly referred to Irwin Mitchell who got the ball rolling from the get go, not once was there a second wasted and communication was brilliant.  I can honestly say that after three years of hard work I would not have wanted it any other way.

"Once again thank you ever so much Victoria for sticking by me and securing me the compensation that I deserved.

"I always recommend Irwin Mitchell to all my family and friends with my case as a good example of professionalism and quality."
Gary, Birmingham

"My husband and I wanted to commend the professionalism of Irwin Mitchell staff. We have appreciated the telephone conversations as well as written communications and cannot speak too highly of the member of staff we were dealing with."
Mr and Mrs Tulley, Gainsborough

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I was delighted with the service and support offered by Irwin Mitchell throughout my case. They regularly kept me update with the progress of the case and in the end they managed to secure £9,500 for me in compensation which I was very pleased about. 

Mrs A, Middlesex