Experience
We are recognised as the UK’s leading firm in travel litigation (Holiday Claims / Illnesses). We have a wide range of experience in both group actions and individual claims and are renowned for our work with clients who have suffered illness overseas. We have successfully recovered compensation for thousands of British holidaymakers who contracted illness in hotels or on board cruise ships all over the world.
Basis of claim
Unfortunately, many people who go abroad are victims of illness contracted in their hotel or cruise ship accommodation. If you have suffered illness abroad, you may be able to claim compensation either against your tour operator under The Package Travel, Package Holidays and Package Tours Regulations 1992 or against your hotel, cruise line operator or any other party that has caused your illness.
Where you can bring your claim
Just because your illness occurred abroad, you do not always have to make a claim in that country. If you have suffered illness in a hotel or onboard a cruise ship as part of a package holiday then it may be possible, depending on the circumstances, to bring a claim in the English Courts against the Tour Operator. In other cases, claims may be made abroad, for example against the hotel or cruise ship owner.
Legal rules and levels of compensation vary from country to country, and so where there is a choice, each relevant jurisdiction must be carefully considered to ensure that the case is pursued where it is most beneficial for you. Where there is the option to bring a claim in England, it is often advisable to do so because levels of damages awarded are often higher than in other jurisdictions and legal costs are normally paid if you win your claim.
Time limit
In the U.K., Court proceedings for illness claims must usually be started within 3 years of the date your illness. Court Proceedings for non-illness claims (e.g. quality complaints only) must usually be commenced within 6 years of the start of the holiday. Different, and in some cases, shorter legal limitation periods may apply in other countries. It is therefore important that you contact us as soon as possible.
Current News
We are currently acting for clients with claims following outbreaks of illness at a large number of hotels. For a list of current hotels claims, click here.
If you wish to pursue a claim, please contact us to receive free initial advice about your claim.
Successful cases
We have been involved with many successful cases over the years recovering millions of pounds in compensation for our clients. Here are a few examples (click on the link to read more):
· Aguamar Hotel, Majorca (over 1000 claims)
· Beach Club Hotel, Torremolinos (over 1000 claims)
More successful claims