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Chambers and Partners Directory (2006)

Turkish Honeymoon Ends In Hospital

Published date: 21 Oct 2009

A couple from Dundee are taking legal action after they were struck down with gastric illness on their honeymoon in Turkey.

Ewan and Leah Gurr fell ill amid “appalling” conditions just days into their honeymoon at the Hotel Tuana, in Side, near Antalya.

The couple have reported undercooked food, rotting dairy products and a variety of animals and insects around the eating area. They also complained of dirty water in the swimming pool.

Ewan and Leah have now instructed specialist travel lawyers at Irwin Mitchell to investigate a potential compensation claim.

The couple suffered acute gastroenteritis, with symptoms including diarrhoea, abdominal pains, weight loss, high temperatures and stomach cramps. They were admitted to hospital for three days but were forced to stop receiving treatment after spending £2,000 on hospital bills and running out of money.

Mrs Gurr said: “We had saved up for ages because we wanted our honeymoon to be really special, but it was a complete disaster. I ended up on an IV drip in a foreign hospital, just desperate to come home. It was one of the worst experiences of my life,” said Mrs Gurr.

“The hotel was badly understaffed and we had even offered to help with the washing up. That was a mistake as we got a glimpse behind-the-scenes and saw exactly how dirty the kitchen was. The hygiene conditions were appalling.

“We didn’t even get to speak to our tour rep to complain – she was only there every other day, and when she did come after the symptoms had kicked in we were already in hospital.”

Maninder Rupal of Irwin Mitchell said: “There really is no excuse for this – basic measures can avoid gastric illness of this nature and prevent holidays such as this one from being ruined and it is a tour operator’s responsibility to ensure such standards are met.”

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I wish to thank Irwin Mitchell for the work that they have carried out on my behalf and I am happy that they have been able to assist me in gaining justice against the tour operator 

Alison, Birmingham