What the experts say about us

Clive Garner heads the department and is widely respected among peers. He is said to be "stratospherically amazing" and offers long-standing expertise in all manner of travel litigation. 

Chambers and Partners Directory (2012)
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Illness at Traders Hotel, Kuala Lumpur

There are allegedly reports that holidaymakers suffered from varying degrees of gastric illness following their stay at the Traders Hotel in Kuala Lumpur in April 2008. It is alleged that a number of guests contracted food poisoning as a result of their stay at this hotel and that they also experienced significant quality issues including poor standards of food hygiene. A number of guests allegedly became ill after consuming food at the hotel which they believe was due to unsatisfactory food and hygiene at the hotel.

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I thought Irwin Mitchell was extremely professional throughout our claim. They were friendly and approachable and always there to help. If I ever had any queries or needed any assistance I knew I could call up and there was help available. My husband and I were over the moon with our compensation and would like to thank the team for all their hard work. 

Mrs Giovanna Warwicker, Kent