"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Client Comments

Please read below what our clients say about us:

"We would like to take this opportunity to thank Irwin Mitchell for the help and guidance offered, and the professionalism shown throughout this claim.  We will not hesitate to recommend Irwin Mitchell to any person who asks. A million thanks for raising our spirits and boosting our confidence."
Mr and Mrs Francis

"To all the ITLG team at Irwin Mitchell, thank you for your professionalism and efficiency in the handling of my case against Princess Cruises."
Carol Watson

"We would like to say we couldn’t have been treated better, Irwin Mitchell kept us well informed all the time and made it clear they were always available if we had any worries. Their kindness has been very much appreciated and we would certainly recommend them to anyone we knew who needed help to make a claim. Thank you once again."
Mr and Mrs R

“We could not let this moment go by without offering our appreciation to Irwin Mitchell for all their hard work that they have put in over the last few years concerning our holiday. Throughout they have been absolutely superb, explaining issues as they arose and giving exceptional advice.  Their professionalism, integrity and total sincerity have been a credit to the firm they represent”
Douglas Maund and partner, Doncaster

“My wife and I were involved in a very serious car accident in South Africa in 2008, and Irwin Mitchell has worked hard to obtain compensation for us since the accident. The accident was a dreadful experience and one which has left us with ongoing problems.  Heather and I would like to thank our lawyer particularly for the part that she played in achieving what we believe is a good outcome.  She has been a great help in assisting us to understand the process and finalising the settlement. This means we can now hopefully put this accident behind us and move on with our lives.”
Louis, West Sussex
"Irwin Mitchell have worked proactively to progress my family’s case to settlement. We can now put our awful holiday experience behind us and use our settlement money towards planning another holiday.  We would be more than happy to recommend Irwin Mitchell’s services to our family and friends and we would not hesitate to use their services in the future if we need to."
Paula Solomons and Family, Manchester

"It seems to me that all staff employed by Irwin Mitchell have the ‘magic touch’ by putting clients totally at ease and giving them the best advice possible to suit their case. From my own experience, I would not hesitate to recommend Irwin Mitchell to anyone who has need of such services and obviously if ever I was in need of any help again, without a doubt I would contact Irwin Mitchell myself."
Mrs A McDermott, Lancashire

"Following the settlement of my claim, which Irwin Mitchell has been handling for over 4 years, I just wanted to let you know how pleased and impressed I have been at the way your team has handled my case. In particular I would like to praise the work undertaken by our lawyer. In my humble opinion she is an exceptional solicitor and human being. Not only did she succeed in securing a substantial settlement figure for me but the way she conducted the whole procedure means that I would unreservedly recommend Irwin Mitchell to any of my friends and family that might need a similar service.

"She kept in close contact throughout the years, updating me on the progress of my claim every step of the way. She had great empathy and helped me through some rather dark times when I was in despair about the future and what it held for me. Her work was very thorough, the proof being in the amazing result she secured on my behalf. She is undoubtedly a huge asset to your team. So, once again, thank you to all of the team!"
Mrs. M, Wales

"I would like to say thank you so much for all the hard work and support during our claim. We appreciated all the late phone calls, letters and advice that was given throughout our claim and thought our needs were met above and beyond what would be expected. Although we are hoping not to need your services in the future we would be more than happy to recommend Irwin Mitchell’s services to our family and friends."
Mira, Brighton

"We were referred to Irwin Mitchell by an independent travel watchdog who advised us that they would be the best people to help us with our holiday claim. Irwin Mitchell as a company and their representatives individually were thorough, helpful, friendly and hardworking. Our solicitor became more of a friend as the time passed and handled our case with diplomacy and dedication as did her colleague who completed the claim for us. We wouldn't hesitate to recommend them to anyone who needs legal advice/ help and we will certainly use them again if the need arises. Thank you!"
Mrs Rosier, West Sussex

"I would definitely recommend Irwin Mitchell to friends and family,  our claim has been dealt with efficiently and professionally. I have found everyone really patient even if I have asked something to be explained more than once and my calls have always been returned promptly. We're very happy with the service."
Michelle, Newton-le-Willows

"Thank you for all your hard work over the last three years. The time and effort you and your team have spent in this matter is so appreciated. Many million thank yous."
Lucy and Peter

"I would like to take this opportunity to thank you for helping me with my claim. I would recommend the company to everyone."
Emma, Middlesbrough

“When I tried to deal with the tour operator myself, I got nowhere and I almost lost heart. Without the help of Irwin Mitchell’s travel team, I would have given up.”
Sheila, Glasgow

"Absolutely  brilliant. I am sure that there must be thousands of people who do not know that Irwin Mitchell provide this service and I would recommend this firm to anyone.” 
Cheryl, Brimingham

"I was delighted with the service and support offered by Irwin Mitchell throughout my case. They regularly kept me update with the progress of the case and in the end they managed to secure £9,500 for me in compensation which I was very pleased about.”
Mrs A, Middlesex

"We were both delighted with the outcome of our case. We were kept informed at every stage and when we had any queries there was always somebody there to answer these quickly. In the end, Irwin Mitchell managed to secure compensation of £11,500 for myself after the illness I suffered and £1,500 for my son whose holiday was ruined by the illness I suffered. We were very happy.”
Mrs B, Leicester

"We are very grateful for the work Irwin Mitchell has done for us - throughout our claim we were kept up to date and can now move on with our lives."
Ian and Anne, Hampshire

"We were very happy with the outcome of our case, especially as we were initially offered nothing from the tour operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop

"We are very happy with the settlement that Irwin Mitchell has achieved for us, and the way that Irwin Mitchell has dealt with our claim.”
Mr and Mrs Beven, Sunderland

"Many thanks for your guidance, advice, support and trust over the past 4 years. We can start to put things back into place and move forward into the new stage of our life." 
Graham and Deborah

"I was very pleased with the outcome of my claim and impressed by the professional service provided by Irwin Mitchell. I would recommend them to anyone in the same situation.” 
Stephen, Sandbach

"I was determined to pursue my case, and the Irwin Mitchell ITLG team were brilliant.” 
Elaine, Daventry

"Thank you very much for your help, advice and the settlement concerning my accident in Florida. You have been very helpful.” 
Julie, Stafford

"I am very pleased with the advice and service that Irwin Mitchell provided. I cannot thank them enough for the successful outcome of my claim.” 
Kathleen, South Humberside

"I am happy with the outcome for my claim and I feel that Irwin Mitchell’s pro-active approach in this matter will help protect other individuals from being exposed to such disastrous holidays in the near future. I appreciate all that they have done for me.”
Christopher, London

"The holiday was a complete disaster and it is one that we will never forget for all the wrong reasons. I am pleased with the help I received from the team at Irwin Mitchell and we are grateful for the hard work they put in to our case to ensure we received justice and compensation for our disastrous honeymoon.” 
Rhys and Lucy, Chester

"I am very pleased with the care and assistance provided by Irwin Mitchell.”
Andrew, Merseyside

"We are so happy that this has come to a successful conclusion…Irwin Mitchell have been very professional and always kept us informed of the latest position.”
Judith and Deryk, North Yorkshire

“Our lawyer was really helpful from the start. She explained everything and kept me informed. I am really pleased with the help that I got.”
Kathryn, Bristol

“Everyone at Irwin Mitchell Solicitors was very helpful and professional. I am very happy with the result and the way the case was handled.” 
Douglas, Shrewsbury

“I wish to thank Irwin Mitchell for the work that they have carried out on my behalf and I am happy that they have been able to assist me in gaining justice against the tour operator” 
Alison, Birmingham

“Thank you for all your help and guidance over the last 4 years with our travel claim! We cannot believe that we have finally received settlement. We won’t hesitate to recommend you to others should the need arise. Many thanks.”
Neil and James, Bristol

“We would like to take this opportunity to thank you and your team who helped us in our successful claim. Your professionalism, guidance throughout the entire claim was invaluable to us. Wishing you many successes in the future.”
Mike and Janice, Telford

“I was extremely happy with the way Irwin Mitchell handled our claim.”
Jayne, Warrington

“I am really pleased with the service provided by Irwin Mitchell and I am glad that I contacted them. They kept me updated throughout and I would definitely recommend their service to others. Although my once in a lifetime holiday was ruined, I am pleased with the end result and grateful that I got justice from the tour operator in the end." 
Dennis, Aberdeenshire

“Our lawyer was really helpful from the start. He explained everything and kept us informed and provided an update when we requested and was readily available to speak to. We are really pleased with the settlement we have received and cannot thank him enough .”
David, Devon

"Thank you and your colleagues for producing a successful conclusion to our claim against First Choice Ltd."
Mr A and Mrs B

"Thanks very much indeed. We could not have done any of this without you. Thanks for all of your help and support."
Mr and Mrs D

"Thank you so much for your help and patience. We really do appreciate all your help in this matter. It is so refreshing to deal with someone who returns all calls and emails when they say they will. Thanks again."
Sue Davison

Grateful thanks to all concerned for all your hard work and thoughtfulness when dealing with our case."
Mrs R and Family

"It is an excellent settlement which my barrister said was down to the skill of my solicitor. I would never have realised that I had a claim for witnessing my daughter’s accident had I not received such good advice."
Joanna Miles

"Excellent service, very supportive with communication throughout. Kept informed of all developments and excellent advice. Thank you."
Mr C, Essex

"We are grateful for the efficient way Irwin Mitchell handled our action against Global Tours and are very pleased at the successful outcome.

I hope any further successes you may have in this area of cruise operations will help to bring these shady practices to an end."
Sandra and Adrian Walker

"...thanks for all the help and advice that you’ve given to Andrea and I during this case, we have always found you extremely helpful, pleasant and knowledgeable throughout our dealings with you..."
David Dawson, Derby

"Thank you for all your help with my case."
Alison, Hertfordshire

"I would just like to thank you very much for your professionalism and manner during this difficult period."
Mr P, London

"Thank you for all your help - without you we would have given up."
Mrs Short, West Midlands

"Many thanks for all your help. It is such a relief to finally put this accident behind us. We really do appreciate your hard work."
Mrs H, Leicester

"I would like to send you very grateful thanks for all that you did for me."
Mrs Jasper, Essex

"I am very pleased with the professional service that has been provided by Irwin Mitchell in our case which has helped to provide for our daughter’s future, as envisaged."
Mr P, Wales

"I just wanted to send you a short note to thank you very much indeed Irwin Mitchell for managing to settle this for me – it’s really very much appreciated.  You did so in a very professional, helpful and efficient manner”. 
Stephen, London

"I wanted to thank you personally for your excellent services to my family and myself. You were also a source of great comfort and support. I trust we will not need legal help again, but should we, I shall have every confidence in seeking it from yourselves.”
Lindsay, Bristol

"I would just like to say a very big thank you to my lawyer and the Irwin Mitchell team for all your hard work and determination in helping me through this lengthy ordeal. When the accident first happened I was in very low spirits, which was worsened because when looking for advice on how I could go about starting a claim, I had a bad experience with one firm who did not seem to have the passion and enthusiasm to see it through.

"Being disappointed with the first selection of solicitors I was quickly referred to Irwin Mitchell who got the ball rolling from the get go, not once was there a second wasted and communication was brilliant.  I can honestly say that after three years of hard work I would not have wanted it any other way.

"Once again thank you ever so much Irwin Mitchell for sticking by me and securing me the compensation that I deserved.

"I always recommend Irwin Mitchell to all my family and friends with my case as a good example of professionalism and quality."
Gary, Birmingham

"My husband and I wanted to commend the professionalism of Irwin Mitchell staff. We have appreciated the telephone conversations as well as written communications and cannot speak too highly of the member of staff we were dealing with."
Mr and Mrs Tulley, Gainsborough

"We really cannot thank Irwin Mitchell enough for all their help in fighting our case against Thomson plc following our disastrous holiday in the Dominican Republic in July 2010. They kept us fully informed through every stage of the process and right from our first dealings with them we found them to be helpful, courteous, efficient and most pleasingly, of course, successful.

"All this is even more astounding when you consider that initially we were told by one of Irwin Mitchell's well known competitors that we didn't have a strong enough case. After all we'd gone through I knew this wasn't right and decided not to let the matter rest. Thankfully Irwin Mitchell was our next port of call and I'm only sorry we didn't go to them first."
The Smith Family

"Liam and I would like to thank our lawyer for all the hard work he has put into our case. I did not have to do a thing and it was completely stress free and I must say that our lawyer has been very pleasant, courteous and helpful. Should we ever need the service of a solicitor in the future, we will certainly be calling you and we will highly recommend your service to others."
Mrs Tracey Jordan, Newcastle

"The money will make a significant difference to me in my retirement and I cannot thank you enough for your perseverance and professionalism. You have looked after me and my interests superbly and I will happily endorse the Irwin Mitchell  brand anytime. Thank you for working so hard on my behalf."

"We would like to say we couldn’t have been treated better, Irwin Mitchell kept us well informed all the time and made it clear they were always available if we had any worries. Their kindness has been very much appreciated and we would certainly recommend them to anyone we knew who needed help to make a claim. Thank you once again."

"I would like to take this opportunity to extend my gratitude to Irwin Mitchell solicitors in the manner our claims were handled.  We are extremely happy of the speed, efficiency, regular updates, feedbacks and the outcome, Irwin Mitchell went beyond the call of duty, thank you and wishing you all the best."

"In our experience Irwin Mitchell offered us a very personal service the whole way through the process. I was very apprehensive about beginning the process however  we were kept informed at all stages and everyone I spoke to made me feel very supported. I would recommend Irwin Mitchell to anyone who has genuinely had an experience where their health has been compromised due to failings by a third party."

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop