"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Illness Abroad


Our holiday illness lawyers have a wide range of experience and expertise in supporting holiday illness claims. We are renowned for our work with clients who have suffered illnesses abroad, in hotels or on board cruise ships around the world.

Here are a few examples of our previous cases:

Aguamar Hotel, Majorca (more than 1,000 claims)

Beach Club Hotel, Torremolinos (more 1,000 claims)

Alcudia Pins Hotel, Majorca (more than 1,900 claims)

More successful claims

Current news

We are currently acting for clients with claims following outbreaks of illness at a large number of hotels. View the list of hotels

Unfortunately, many people who go abroad are victims of illness contracted in their hotel or cruise ship accommodation. If you have suffered illness abroad, our lawyers may be able to help you claim compensation either against your tour operator under The Package Travel, Package Holidays and Package Tours Regulations 1992 or against your hotel, cruise line operator or any other party that has caused your illness.

Where you can bring your claim

Just because your illness occurred abroad, you do not always have to make a claim in that country. If you have suffered illness in a hotel or onboard a cruise ship as part of a package holiday then it may be possible, depending on the circumstances, to bring a claim in the English Courts against the Tour Operator. In other cases, claims may be made abroad, for example against the hotel or cruise ship owner.

Legal rules and levels of compensation vary from country to country, and so where there is a choice, your lawyers must carefully consider each relevant jurisdiction to ensure that the case is pursued where it is most beneficial for you. Where there is the option to bring a claim in England, it is often advisable to do so because levels of damages awarded are often higher than in other jurisdictions and legal costs are normally paid if you win your claim.

Time limit

In the U.K., Court proceedings for illness claims must usually be started within 3 years of the date your illness. Court Proceedings for non-illness claims (e.g. quality complaints only) must usually be commenced within 6 years of the start of the holiday. Different, and in some cases, shorter legal limitation periods may apply in other countries. It is therefore important that you contact us as soon as possible.

Making a claim

If you wish to pursue a holiday illness claim, please contact us to receive free initial advice about your claim.

Partners working in this area

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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, LondonĀ