"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Norwalk like virus/Noro Virus

Noroviruses are a group of viruses that are the most common cause of gastroenteritis (stomach bugs) in England and Wales. In the past, Noroviruses have also been called ‘Winter vomiting viruses’, ‘small round structured viruses’ or ‘Norwalk-like viruses’.

The symptoms of Norovirus infection will begin around 12 to 48 hours after becoming infected. The illness is self-limiting and the symptoms will last for 12 to 60 hours. Symptoms suffered include:

  • Nausea
  • Projectile vomiting
  • Watery diarrhoea
  • Fever

The virus is easily transmitted from one person to another. It can be transmitted by contact with an infected person; by consuming contaminated food or water or by contact with contaminated surfaces or objects. Good hygiene is important in preventing others from becoming infected, this includes thorough hand washing before and after contact. Food preparation should also be avoided until 3 days after symptoms have gone altogether.

In the context of holiday claims, Norwalk virus is most commonly linked with cruise ships. This may be due to the close living quarters, common food and drink being freely available and circulation amongst infected crew members as well as passengers.

We have previously been successful in dealing with cases of Norovirus, such as the incident on board the MS Sundream where we recovered damages in excess of £350,000.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop