"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Holiday from Hell

Going on holiday is, for many of us, the most important event of our year.  Holidays are often a chance to escape from daily life and are often the place where we spend a large amount of our disposable income. Saving up to go away on a holiday can take a long time, so when that holiday finally comes around, we imagine that it will meet our expectations and dreams.  Unfortunately, our holiday dreams can occasionally turn into a holiday from hell.

If your holiday experience was a holiday from hell because of an accident or injury that happened abroad, Holiday Claims, a service provided by Irwin Mitchell could help you. The experience of suffering on a holiday is extremely unpleasant and may have had financial implications for you or your family, particularly if you required medical assistance.

Our team of legal experts have years of experience in handling claims where clients have experienced a holiday from hell.  We represent lots of clients who have sustained injuries or contracted illnesses abroad and we have successfully secured high sums of compensation for thousands of clients who have had bad holiday experiences.

Why should I claim compensation after a holiday from hell?

We know the value of a holiday. When a vacation is ruined and becomes a holiday from hell because of the negligence of a third party, it is often at the expense of the victim.

If you have had an injury or fallen ill whilst on holiday, we understand that it is often a very upsetting experience. If you have had to seek medical assistance abroad, you may have had to pay for costly medical bills and endured the experience of being in a hospital abroad, which can often also be difficult and upsetting. 

Unfortunately, some injuries and illnesses will have further implications on your return to the U.K. This may include permanent damage to your health, further medical assistance or time away from work, all of which are likely to cause further suffering and cost to you.

Our team of dedicated professionals will ensure that your claim is looked at in detail so that we can secure the best possible compensation for your experience. Our aim is to make sure the compensation awarded reflects the suffering endured and any financial damages that you have incurred.

What type of claims are the most common?

A holiday from hell can happen for many reasons, but if your holiday has been ruined as a result of the negligence of a third party, you may be able to make a claim for compensation. 

We represent many clients who have had similar holiday from hell experiences, these include:


Road Traffic Accidents: Injuries sustained as a driver, passenger or pedestrian.

Sporting Accidents: Injuries sustained as a result of poor equipment, inadequate maintenance or failure to comply to health and safety regulations .These claims can vary, with many different types of sports from skiing to adventure activities.

Aviation Accidents: Injuries sustained whilst onboard, embarking or disembarking an aircraft.

Cruise Ship Accidents: Injuries sustained whilst onboard, embarking or disembarking a cruise ship.

Trips, Slips and Falls


Food Poisoning: Illnesses contracted as a result of substandard food or drink.

Viruses: Contagious viruses contracted as a result of substandard hygiene and a failure on behalf of the tour operator or cruise liner to warn guests prior to departure that there is viral outbreak at the hotel or on board a cruise ship.

If you have suffered as a result of third party negligence whilst on holiday, we may be able to help support a claim for compensation. There may however be a time limit on when you can make your claim, so get in touch with us immediately for an initial free consultation.

Pursuing such a claim need not be a difficult process. We have years of experience in dealing with claims such as these and can make the process run smoothly You can be assured that your claim will be dealt with professionally and with expert care. Contact us today for an initial free consultation on making a claim.

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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, London