"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Sandals Grand Antigua, December 2010

Honeymoon ruined by health and hygiene standards at Sandals Grand Antigua

Two holidaymakers celebrating their honeymoon at this 5* resort have approached Irwin Mitchell’s leading travel litigation team reporting poor food quality at the hotel which they believe may have resulted in a breakdown of health and hygiene conditions. In particular, meat and eggs were often served cold or undercooked and food was left uncovered and open for birds to peck at.

 The couple found that the appliances in their room were not sufficiently cleaned and that once they fell ill their bathroom was not cleaned at all. The couple also found hotel staff to be unhelpful when they tried to report any complaints and that the holiday tour representative seemed oblivious to their complaints.  

The honeymooners were forced to book return flights back to the UK earlier than their intended departure date after they fell ill as they could not face staying at the resort for any longer than they had to.


 If you also stayed at this hotel and suffered gastric illness, Irwin Mitchell would like to hear from you as you may be able to claim compensation for your ruined holiday, and also, the pain and suffering caused by the illness that you have suffered. 

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop