WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
Hotel Victoria Palace, Sunny Beach, 2013
Irwin Mitchell is concerned to read a report of gastric illness at the Hotel Victoria Palace, Sunny Beach, Bulgaria, in June 2013.
Irwin Mitchell has previously been contacted by holidaymakers in July 2011 and is also aware of reports of illness in the same hotel in 2009.
Despite some positive reports, holidaymakers have raised concerns. One holidaymaker has complained about their toilet seat being spotted with brown staining and that some of the hot food served at the hotel was served cold.
There are also reports that some chicken was served undercooked and that some of the food was also recycled through the day. There are also complaints about the cleanliness of the pool, with children being observed using one pool as a toilet.
If you also travelled to this hotel and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop