WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Hotel Oasis Salinas Sea, 2016

We’re concerned to learn about recent incidents at the Hotel Oasis Salinas Sea in Cape Verde, where guests have fallen ill with gastric symptoms while on holiday there in January and February 2016.

Despite positive reviews, we’ve heard about some tourists becoming ill during their stay. One person was worried to see that “some of the food was not covered” and also claims they didn’t see any staff member “do any sort of temperature check on the food”. Another guest wrote that some of the food was “barely warm, never hot”. Other holidaymakers report falling ill with gastric symptoms.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. We have significant experience helping those unlucky enough to contract gastric illness while on holiday. We’re very aware of the complications that can develop because of such illness, such as irritable bowel syndrome (IBS). The effects can sometimes develop into a problem that is long-term, or even permanent.

If you also travelled to the Hotel Oasis Salinas Sea in Cape Verde and have subsequently been ill, we’d like to hear from you. We specialise in dealing with cases like this and can advise you on claiming compensation for your trip. 

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we’ll call you back.

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