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Chambers and Partners (2014)

Melia Tortuga Beach Resort & Spa, June-August 2017

Irwin Mitchell’s specialist International Personal Injury lawyers have been contacted by holidaymakers who suffered gastrointestinal illness following their stay at the Melia Tortuga Beach Resort & Spa in Cape Verde between June and August 2017. Their symptoms included diarrhoea, abdominal pains and vomiting.

The holidaymakers told us that the food served inside the buffet restaurant did not always seem to be adequately covered. Some of the food served also seemed under-cooked, such as the fish and some of the meat.

The holidaymakers noticed that the cold food was, on occasions, not appropriately chilled. They also reported that food sometimes appeared to be reheated and it often seemed like the same food had been served multiple times. The holidaymakers also saw flies in the restaurant and on/around the food on some occasions.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, we know the long term effects that it can potentially cause, such as Irritable Bowel Syndrome (IBS).

Dr Linzi Thomas, an expert in Gastroenterology, has commented that “Many patients develop IBS for the first time following a bout of food poisoning or gastroenteritis. Of patients who initially suffer with post infective IBS, 50% will have on-going symptoms at one year, however 2 and 3 years later 34.3% and 34.8% respectively will have on-going symptoms showing that the figures plateau, indicating that the prospect of recovery unfortunately becomes less likely.”

If you have also travelled to the Melia Tortuga Beach Resort & Spa in Cape Verde and subsequently sustained an injury or fallen ill, Irwin Mitchell, who specialise in dealing with cases of this nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop