"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Riu Touareg Hotel, 2016

Our International Personal Injury team is representing holidaymakers who became ill while staying at the Riu Touareg Hotel in Cape Verde in April this year.

The tourists travelled to the hotel in Boa Vista, Cape Verde, for a birthday celebration and a relaxing break – however, one of them fell ill with gastric symptoms, including diarrhoea and abdominal pain, a few days into their seven day holiday.

The holidaymakers were concerned to find that the air conditioning unit in their hotel room was not working properly. They also noticed a number of cats roaming around the restaurant area and saw flies and ants around the food.

Jatinder Paul, an Associate Solicitor at Irwin Mitchell, said “This was meant to be an enjoyable holiday for our clients – however it was ruined due to gastric illness. They’ll remember their birthday holiday now for all the wrong reasons. We will be conducting our own investigations in to their illness and suggest that the hotel management take similar steps.”

If you have travelled to the Riu Touareg Hotel in Cape Verde and subsequently suffered from symptoms of illness or sustained an injury, we’d like to hear from you. We specialise in dealing with holiday illness claims and can help you secure compensation for your ruined holiday.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop