WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Hotel Barcelo Tambor, Nicoya Peninsular

Irwin Mitchell is highly concerned for holidaymakers who are returning from or are due to stay at the Hotel Barcelo Tambor within the Nicoya Peninsular of Costa Rica after receiving reports that an illness has swept through the all-inclusive resort. The hotel was forced to close by health officials during the festive holidays after hundreds of guests fell ill with symptoms of an acute gastric illness.

One family has recalled how, what should have been a picturesque vacation, the family spent the remainder of the holiday eating from a limited menu in a quarantined section of a San Jose Hotel. They were also sent to a nearby hospital for health check-ups and tests. According to the Health Ministry, approximately 225 people were affected by the illness, which is said to have been transmitted by contaminated food and person to person contact.

As a result, the resort was ordered to close on the 27th December, during which time the swimming pools were drained and the food and water was tested. Eight days later, the hotel was allowed to re-open. It is reported that the Health Officials found traces of Salmonella in samples of the chicken taken from the hotel's kitchen. A nurse also had to be flown in to assist the holidaymakers after the Hotel's doctor also fell ill with the same gastric symptoms.

If you also travelled to this hotel and suffered from gastric illness, Irwin Mitchell would like to hear from you as you may be able to claim compensation for your ruined holiday, and also, the pain and suffering caused by the illness that you sustained.

For more advice on making a holiday illness claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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