WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Marco Polo Cruise, 2011

Irwin Mitchell is concerned to learn of reports of problems on board the Marco Polo cruise ship. Reports confirm that dozens of holiday makers have contracted symptoms of gastric illness on board the cruise ship during December 2011.

Irwin Mitchell is eager to hear from anyone who has contracted illness or sustained an injury during their holiday on board the Marco Polo cruise ship. 
Irwin Mitchell represented 16 clients, 10 of which have now settled, who contracted gastric illness in 2009. Irwin Mitchell is therefore concerned to learn of these further reports of illness.

Holidaymakers who have contracted the Norovirus on the Marco Polo vessel suffered from symptoms of vomiting, diarrhoea and certain clients were left hospitalized and put on a drip due to suffering from dehydration.
Passengers on board a Marco Polo cruise in 2009 stated that due to the lack of information provided by staff on board the vessel, they had little knowledge other than that many people were falling ill and they only realised the true extent of the illness on the cruise after talking to other passengers.

Holidaymakers also reported that elderly passengers were still being allowed to board the Marco Polo ship without being told about the outbreak which put them at a significant risk of contracting illness. Holidaymakers were also disappointed in the health and hygiene procedures in place and felt that the tour-operator should have clearly made them aware of the illness outbreak before allowing them to board the vessel.

When the Marco Polo vessel docked at a port halfway through the cruise an ambulance was present due to high number of passengers suffering from Norovirus.

Irwin Mitchell note reports that four passengers had to be removed from the ship and treated for suspected Norovirus in Raigmore Hospital, Inverness, after the ship cut-short its cruise and docked at Invergordon, Scotland.

Irwin Mitchell also note reports that a 74 year old passenger onboard the Marco Polo Cruise Ship in 2009 died after suffering a heart attack. He was said to be vomiting violently the night before he died and over 150 other passengers were suffering symptoms of vomiting, diarrhoea and stomach cramps.

If you have been affected by illness or an injury following a stay on the Marco Polo cruise ship, you may be able to pursue a claim for your ruined holiday and also the pain and suffering caused by the illness or injury.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry formand we will call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, London 

-