"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Rhapsody of the Seas, 2016

Our specialist International Personal Injury Team has been contacted by a couple following their stay on board the MS Rhapsody of the Seas in August 2016.

During the cruise the couple report that they began to experience symptoms of gastric illness, including diarrhoea and vomiting. One client’s symptoms were so severe that they were forced to seek medical treatment from the doctor on board the ship who administered an injection and prescribed medication. The couple were aware of others that were also struck down with illness. The passengers report that the ship was dirty, that there were greasy substances on the lift buttons and staircase rails, and that they rarely saw members of staff cleaning the ship during their stay.

Jennifer Mullins, a Solicitor and International Personal Injury specialist at Irwin Mitchell, said, “We are concerned to hear reports of illness on board the MS Rhapsody of the Seas. Unfortunately for this couple, their holiday was ruined as a result of the illness and the lack of concern shown by the cruise liner, meaning that their holiday will now be remembered for all of the wrong reasons. Our clients continue to suffer with symptoms and we will now be conducting our own investigations into the cause of the illness suffered”.

If you also stayed on board the MS Rhapsody of the Seas and suffered gastric illness, Irwin Mitchell’s specialist International Personal Injury team would like to hear from you. You may be able to claim compensation for your ruined holiday, and also the pain and suffering caused by the illness that you have suffered.

For more advice on making a holiday illness claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop