WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Thomson Celebration Cruise, 2016

We’ve been contacted by a number of passengers who fell ill with respiratory related symptoms after taking a cruise on board the Thomson Celebration Cruise ship in January 2016. Some passengers fell ill while onboard and continued to be ill after they returned home – others developed symptoms within days of leaving the ship.  
 
A number of passengers report suffering from respiratory symptoms, including a prevalent cough, fever and tiredness.   One couple both sought medical attention when they got home as their illness persisted. Another passenger reports that since leaving the ship she suffered from ‘flu-like’ symptoms and has been diagnosed with pneumonia, resulting in her being hospitalised for 6 days.  She says she continues to suffer with breathlessness and tiredness, and has lost approximately one stone in weight. 
 
Despite a number of positive reviews of the cruise online, other passengers report that the air conditioning unit in their cabin was dripping water and the bathroom flooded with water during their stay.  The passengers told us that they reported these problems during the cruise.
 
Respiratory symptoms can range from a mild cough to breathlessness, which can develop into flu-like symptoms.  Having significant experience in assisting those unfortunate enough to contract respiratory illness we know first-hand that it can take a significant period of time for a sufferer to recover.  

For more advice on making a holiday illness claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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