"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Thomson Dream, April 2014

Irwin Mitchell is acting on behalf of clients who have contracted symptoms of gastric illness during their transatlantic cruise upon the Thomson Dream, in April 2014.

Our clients suffered with diarrhoea, vomiting, stomach cramps, lethargy and nausea and they report how they continue to suffer from symptoms related to the initial gastric illness. 

Despite some positive reviews, one passenger has commented that food on occasions wasn't served piping hot. Some passengers have said that others were also ill on board the ship and that on occasions some of the passengers who were ill were being taken off at the ports the ship docked at. 

Irwin Mitchell specialist travel lawyers represented 205 passengers from across the country who travelled onboard the Thomson Dream cruise ship across the Mediterranean between May and October 2010. Among the holidays ruined were a honeymoon, golden wedding anniversary, silver wedding anniversary, numerous birthdays and other anniversary celebrations. 87 of those taking legal action suffered severe gastric illness. Liability was denied by the tour operator. Settlement has now been agreed on behalf of all 205 passengers.

Irwin Mitchell has also previously represented over 35 passengers who successfully received settlements following their Caribbean cruises on the Thomson Dream in 2010/2011 and successfully settled claims for over ten passengers following their cruises in November 2011. The law firm continues to represent over fifteen passengers following cruises on board the ship in 2013. 

If you also travelled to this hotel and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell would like to hear from you as you may be entitled to claim compensation for your ruined holiday.


For more advice on making a holiday illness claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will call you back.

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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, LondonĀ