WHAT THE EXPERTS SAY

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Chambers and Partners (2014)

Illness on board the Emerald Cruise 2012

Irwin Mitchell’s leading travel litigation team has been instructed to act for passengers who travelled on board The Emerald cruise liner in March and April of 2012. The team at Irwin Mitchell represent hundreds of passengers who have fallen sick with severe gastric illnesses as a result of health and hygiene standards on board cruises and these new reports are the latest in a long line of instructions to act for passengers returning from their cruises.
 
Passengers returning from their time on board The Emerald have reported that they fell ill with severe gastric symptoms including diarrhoea, stomach cramps, fever and vomiting. Passengers have angrily reported that the ship did not live up to their expectations and as it was advertised in the brochures, as the food in the restaurants appeared undercooked and often served lukewarm. Further reports include the food appearing to be reheated and reappearing at buffet serving stations at later serving sessions.

If you have been affected by gastric illness following a stay on board this cruise you may be able to claim compensation for your ruined cruise and also the pain and suffering caused by the illness.  For more advice on making a cruise illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back at a time convenient for you.

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