WHAT THE EXPERTS SAY
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Island Escape Cruise Illness
Irwin Mitchell has been contacted on behalf of a British couple who have just returned from their honeymoon on board the Island Escape. The couple from Wigan are amongst a number of passengers who have reportedly suffered from symptoms of diarrhoea and sickness whilst on board the cruise which returned to the UK on the 24th April 2012.
On reporting the symptoms to the medical team on board one British holidaymaker was advised that she would have to be treated in hospital in Palma in order to obtain a fitness to fly certificate. Whilst at the hospital she met half a dozen other passengers who had also been on the Island Escape cruise who were suffering from similar symptoms and who were also being treated.
Irwin Mitchell is currently representing over 190 passengers many of whom were affected by illness during or following stays on board the vessel between December 2009 and June 2010, some of whom continue to suffer from symptoms of gastric illness more than two years after they returned home as well as passengers who were affected by illness on board the cruise ship in 2011.
Passengers have raised concerns over the level of hygiene standards and the poor quality of service and food provided to them and have reported lukewarm, recycled food being served in the restaurant as well as undercooked food being served on occasions, with their complaints echoing those made by victims of illness on board the Island Escape in previous years.
It is possible that the illnesses experienced by holidaymakers were due to a breakdown in hygiene procedures on board the vessel, as well as a failure to prevent and maintain the spread of illness amongst holidaymakers.
If you have suffered from gastric illness following your stay on board the Island Escape, Irwin Mitchell would like to hear from you as you may be able to claim for your illness, and also, the pain and suffering caused due to this.
For more advice on making a holiday illness claim, contact Irwin Mitchell on 0800 056 0066 or
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop