"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Brisas Guardalavaca Hotel, 2016

Our International Personal Injury team has heard reports of illness at the Brisas Guardalavaca Hotel in Cuba from guests who stayed there in December 2016. 

Although the hotel has also had some positive reviews on customer review sites, some tourists said they suffered gastric illness during their stay there. More holidaymakers have also reported suffering with stomach cramps, diarrhoea and vomiting when they returned home - and at least one person has reported that their symptoms are still ongoing. 

Guests complained of issues with their hotel rooms, including broken showers and leaks in the bathroom. Others complained about the food, which was sometimes poor quality and served lukewarm. 

If you have travelled to the Brisas Guardalavaca Hotel in Cuba and been ill, we want to hear from you. Irwin Mitchell specialises in cases like this and could help you make a claim for compensation.  

For more advice on making a holiday illness claim, contact our International Personal Injury team on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop