"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Hotel Melia Marina Varadero, 2017

Irwin Mitchell has been contacted by holidaymakers who recently stayed at the Paradisus Hotel in Cuba, 2010. They have become very ill after holidaying at the resort and have complained of illness.

Holidaymakers have complained of suffering from diarrhoea, sickness, abdominal pain and nausea whilst on holiday and informed us that their symptoms have continued upon return to the UK. 

There have been complaints about the hotel hygiene and food being prepared and kept in poor conditions, for example, food trays left uncovered for a considerable amount of time and the correct service temperature not adhered to. Customers have also said that the general standard of cleanliness at the hotel was very poor.  Reports by customers state there was a strong sewage smell around the hotel and the toilets and areas around the swimming pool were very dirty.

If you have been affected by an illness or gastric symptoms following a stay at this hotel, you may be able to claim compensation for your ruined holiday as well as the pain and suffering caused by the illness.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our online enquiry form and we will call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, London