WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Hotel Playa Costa Verde, 2016

We're concerned to hear that guests at the Hotel Playa Costa Verde in Cuba have been falling ill with gastric symptoms while on holiday there. Between June and November 2016 there have been reports of illness at the hotel.

Despite some positive reviews online, there are also several reports of tourists becoming unwell during their stay there. One holidaymaker claims that some of the food was “barely hot” whilst another claims that there were on occasions “birds and flies landing on some dishes”. Other guests say they fell ill with gastric symptoms.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. We have significant experience helping those who have been unfortunate enough to contract gastric illness on holiday, and so we know the long term effects that can potentially be associated with such illness - including permanent complications such as irritable bowel syndrome (IBS).  

If you also travelled to the Hotel Playa Costa Verde in Cuba and suffered from symptoms of illness, we'd like to hear from you. Irwin Mitchell specialises in these cases and could help you claim compensation.

For more advice on making a holiday illness claim, contact us on 0800 056 0066, or complete our enquiry form and we'll call you back.


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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop