WHAT THE EXPERTS SAY

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Hotel Soy Cayo Guillermo Resort, 2017

Irwin Mitchell’s specialist International Personal Injury lawyers have been contacted by a holidaymaker who suffered gastrointestinal illness following their stay at the Hotel Sol Cayo Guillermo, Cuba in May 2017.

The holidaymaker's partner told us that the same food sometimes appeared to have been served multiple times and was left uncovered for extended periods of time. They also noticed that some of the food was served undercooked and that new food was sometimes added to existing food that had already been served. The swimming pool was seen littered with debris and unclean in certain areas.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, we know the long term conditions that can be associated with it, such as irritable bowel syndrome (IBS).

Dr Linzi Thomas, an expert in Gastroenterology, has commented that “Many patients develop IBS for the first time following a bout of food poisoning or gastroenteritis. Of patients who initially suffer with post infective IBS, 50% will have on-going symptoms at one year, however 2 and 3 years later 34.3% and 34.8% respectively will have on-going symptoms showing that the figures plateau, indicating that the prospect of recovery unfortunately becomes less likely.”

If you have also travelled to the Hotel Sol Cayo Guillermo, Cuba and subsequently fallen ill or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of this nature, would like to hear from you.

For more advice on making a holiday illness claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will call you back.

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