"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Iberostar Laguna Azul, 2015

The International Personal Injury team at Irwin Mitchell is concerned to learn of recent reports of illness concerning guests who became ill with gastric illness after stays at the Iberostar Laguna Azul, in Cuba, in May this year.

Despite some positive reviews, Irwin Mitchell has learnt of reports that state that some of the sandwiches ordered contained mould whilst another holidaymaker said that ‘food was left uncovered with flies on it’ It was also noted that on occasions, ‘meat and cheese were not cooled but left out in the open.’

Concerns were also expressed with regards to the level of hygiene at the hotel with one guest stating that the ‘sheets and towels did not appear to have been changed from the previous guests.’ They also added that their sheets got changed on the second night and some of the towels were ‘either grey or blood stained.’ Other holidaymakers reported that they suffered from violent diarrhoea.

If you have also travelled to the Iberostar Laguna Azul Hotel and have subsequently suffered from symptoms of illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear for you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066, or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop