WHAT THE EXPERTS SAY

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Chambers and Partners (2014)

Illness at Sol Cayo Guillermo Hotel, Cuba

It has been reported that holiday makers have become ill with symptoms of gastric illness after staying at the Sol Cayo Guillermo Hotel, Cuba in January 2011.

Guests have reportedly become ill with symptoms of gastric illness possibly due to poor standards of hygiene at the hotel. Guests claim that meat was pink and bloody when served and many of the buffet dishes were undercooked. Guests allege that there were many insects on and around the food. The hygiene standards were allegedly poor and guests noticed that the same tongs were used to handle raw and cooked meat.

Recent reports state how chicken was served being raw in the centre and that the dishes were only warm at best.

Irwin Mitchell would like to hear from anyone affected by illness after staying at this resort. We are particularly keen to hear from you as reports have indicated that this is an ongoing problem, with reports of illness dating back to August 2009.

If you have been affected by gastric illness following a stay at this hotel, you may be able to claim compensation for your ruined holiday and also the pain and suffering caused by the illness.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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