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Chambers and Partners (2014)

Crown Resorts Horizon Hotel, Cyprus

We are concerned to hear of guests falling ill with gastric symptoms whilst on holiday at the Crown Resorts Horizon Hotel in Cyprus, in August 2016.

Our International Personal Injury team have been instructed by a family following their stay at the hotel. One family member suffered with gastric illness just 7 days into their holiday. There was no medical treatment available at the hotel to assist the family during their ordeal.

They reportedly noticed that some of the food in the hotel restaurant was uncovered. On some occasions, hot food was added to existing cold food which had been out for some time. Some food appeared to be lukewarm. The swimming pool was allegedly covered with algae and the water looked cloudy and dirty. There were also tiles missing from the swimming pool. One holidaymaker’s symptoms continued on his return to the UK, and he was later diagnosed with Giardia.

Jatinder Paul, an Associate Solicitor and specialist in International Personal Injury cases at Irwin Mitchell said ‘Giardia is a parasite found in the intestines which can cause serious health problems. Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, we know first-hand the potential long term conditions that can be associated with it, such as irritable bowel syndrome (IBS). We will now be conducting out own investigations as to the cause of our client’s illness’.

If you also travelled to the Crown Resorts Horizon Hotel in Cyprus, and subsequently suffered symptoms of illness, we would like to hear from you. We specialise in dealing with cases of this nature and could help you claim compensation.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop