"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Louis Phaethon Hotel, 2016

We've been instructed by a family who became ill with gastric symptoms following a stay at the Louis Phaethon Hotel in Cyprus.

The family, who were visiting the hotel for a wedding, report that some of the food was left uncovered and that sometimes meat - in one case chicken legs - was  "undercooked". They also report that some of the chicken and pork served for the evening meal was cooked and prepared in the morning, then left all day until being served. The family all contracted a gastric illness, with symptoms including diarrhoea and vomiting; one of the children’s stool sample was subsequently suspected to contain traces of e coli.
Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in the stools. Having significant experience in assisting those unfortunate enough to contract gastric illness we know first-hand the potential long term effects that can be associated with such illness, such as irritable bowel syndrome (IBS). 
If you also stayed at the Louis Phaethon Hotel in Cyprus  and have subsequently suffered from symptoms of illness, we'd like to hear from you. We specialise in dealing with cases of such nature and could help you claim compensation.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop