WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Louis Phaethon Hotel, 2017

Irwin Mitchell’s specialist International Personal Injury lawyers have been contacted by holidaymakers who suffered gastrointestinal illness following their stay at the Louis Phaethon Beach Club in Cyprus between June and July 2017. Their symptoms included diarrhoea, abdominal pains and vomiting. 

The holidaymakers reported that sometimes the food served inside the buffet restaurant did not seem to be adequately covered. They also saw flies in the restaurant, both on and around the food. They were concerned to see faeces in the swimming pool.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness we know the long term effects that it can potentially cause, such as Irritable Bowel Syndrome (IBS).

Dr Linzi Thomas, an expert in Gastroenterology, has commented that “Many patients develop IBS for the first time following a bout of food poisoning or gastroenteritis. Of patients who initially suffer with post infective IBS, 50% will have on-going symptoms at one year, however 2 and 3 years later 34.3% and 34.8% respectively will have on-going symptoms showing that the figures plateau, indicating that the prospect of recovery unfortunately becomes less likely.”

If you have also travelled to the Louis Phaethon Beach Club in Cyprus and have subsequently suffered from symptoms of illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of this nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.


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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop