WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Hotel Riu Palace Macao, October 2017

We've been approached by a couple who report falling ill with gastric symptoms during holidays taken at the Hotel Riu Palace Macao in the Dominican Republic during October 2017. 

The couple became ill while staying at the resort, with gastric symptoms that included diarrhoea and stomach cramps. They needed medical attention and were subsequently hospitalised. Our International Personal Injury experts have noted concerns about the hygiene standards in the hotel just earlier this year, when guests reported complaints of the food being served warm rather than hot, and several fell ill with gastric symptoms.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in the stools. Having significant experience in assisting those unfortunate enough to contract gastric illness we know the potential effects such illness can cause, including permanent complications such as Irritable Bowel Syndrome (IBS). 

If you have travelled to the Hotel Riu Palace Macao in the Dominican Republic and subsequently suffered from symptoms of illness, we'd like to hear from you. Irwin Mitchell specialises in dealing with cases of such nature and could help you claim compensation for your pain and distress, as well as your ruined holiday.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.




« Back

Make an enquiry...

Call us free on

0800 056 0066

"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop