"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Riu Palace Hotel, Bavaro, Punta Cana, April 2013

Irwin Mitchell is concerned for holidaymakers who have recently travelled to the Hotel Riu Palace in Bavaro in 2013.

Recent reports suggest that a child was hospitalised as result of gastric symptoms. The child was later diagnosed with bacterial gastroenteritis. Holidaymakers have reported that they could not fault their hotel rooms, however reports suggest the hotel lobby smelt of damp and the food was either overcooked or undercooked.

If you have travelled to the Hotel Riu Palace and subsequently suffered from symptoms of illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.


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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop