WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Royalton Punta Cana Resort, July 2016

Irwin Mitchell have been contacted by a party of British holidaymakers who travelled to the Royalton Punta Cana Hotel, Dominican Republic on an all inclusive basis in July 2016.

29 out of 30 members of a wedding party experienced gastric symptoms whilst on holiday including diarrhoea, sickness and some have experienced subsequent liver damage. Two members of the party were hospitalised overnight whilst on holiday and one has sought hospital treatment since returning to the UK.

The holidaymakers noted that some food was continuously topped up throughout the day and appeared left out until it was used up. They further noted that chicken and steak was sometimes cooked on the same griddle pan but put on at different stages of cooking. This is not good hygiene practice and increased the risk of cross contamination. There were also reports by the holidaymakers of flies around the restaurant. Some members of the party said they saw cockroaches in their room and in the hallways.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in the stools. Having significant experience in assisting those unfortunate enough to contract gastric illness we know first-hand the potential long term effects that can be associated with such illness, with sometimes permanent long term complications arising such as Post infective Irritable Bowel Syndrome (IBS).

If you have travelled to the Royalton Punta Cana and subsequently suffered from symptoms of gastric illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.


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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop