"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Concorde El Salam, Egypt, 2015

The International Personal Injury team at Irwin Mitchell is concerned to learn that guests became ill with gastric symptoms after staying at the Concorde El Salam in Egypt this year.

Despite positive reviews, holidaymakers have reported that some of the food was “very basic, poor quality” and on occasions stated that it was “not hot enough”.

Other guests raised hygiene issues claiming that the pool was “overcrowded and dirty with floating cups, straws, gravel, stones and sand”. On two occasions the pool reportedly had to be cleaned due to faecal accidents.

A number of visitors have described being “ill with diarrhoea and sickness” during their stay, some reporting the illness lasted until they returned home.

If you also travelled to the Concorde El Salam in Egypt and subsequently suffered from symptoms of illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, London