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Legal 500 (2013)

Concorde El Salam Hotel, Egypt 2012

Irwin Mitchell has successfully settled the claims of 7 holidaymakers for over £15,000. The seven holidaymakers were proceeding with claims following holidays booked to the Concorde El Salam Sport Hotel in Sharm El Sheikh, Egypt.

The holidaymakers booked their holidays on an all inclusive basis. After arriving at the Hotel all seven fell ill suffering from symptoms of diarrhoea, vomiting and abdominal cramps. 

Despite a number of positive reviews the holidaymakers have stated that they saw cockroaches at the resort and noted what appeared to be sewage being used to water the gardens at the Hotel. The holidaymakers have also commented that some food at the hotel appeared to be served undercooked, at the wrong temperature and looked like it was recycled from previous meals.

Irwin Mitchell encourages anyone that has suffered with gastric illness at this hotel to contact them with further details.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop