"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Concorde El Salam

We have received reports that holidaymakers have fallen severely ill whilst staying at the Concorde El Salam in Egypt’s Sharm El Shiekh resort in July 2009.

Guests reported an array of complaints in relation to the illness that they experienced and the quality of the hotel facilities. Those guests who did fall ill noticed many other holidaymakers also falling ill at or around the same time.

Guests complained of the amount of flies which needed swatting in and around the dining area. It is alleged that hotel staff had failed to sanitise the table tops. Bad sewage smells were experienced in the garden.

Irwin Mitchell urges anyone who has suffered with similar symptoms of gastric illness to contact them with details.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop