WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Gardinia Plaza, Sharm el Sheikh in Egypt 2010

Irwin Mitchell has been approached to act for holidaymakers who travelled to the Gardinia Plaza, Sharm el Sheikh in Egypt in August 2010, some of whom fell ill with unpleasant gastric illness.

The holidaymakers have told us that they fell ill with gastric symptoms including vomiting, diarrhoea and stomach cramps.  They were aware of other guests who were staying at the hotel at the same time who suffered from similar symptoms.  The holidaymakers have described worrying examples of very poor food hygiene standards in the hotel.  Food was often cold, and raw meat was served to guests, including chicken and beef. The hotel was dirty and staff were rude and unhelpful. There were insects on the food and cockroaches throughout the hotel.

The holidaymakers also describe problems with other aspects of the hotel, including not being supplied with a cot for three days and flea infested rooms. Upon the arrival for breakfast on the second day of some of the holidaymakers’ holidays, they were shocked to find that the dining room had been closed, only to be replaced by a filthy marquee tent in the car park.

If you have been affected by gastric illness following a stay at this hotel, you may be able to claim compensation for your ruined holiday and also the pain and suffering caused by the illness.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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