WHAT THE EXPERTS SAY
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Chambers and Partners (2014)
Illness At The Hotel Sunwing Waterworld
Irwin Mitchell has been contacted by concerned holidaymakers who fell ill with gastric illness symptoms whilst staying at the Hotel Sunwing Waterworld in Makadi Bay, Egypt.
Holidaymakers have reportedly been suffering from symptoms of gastric illness including diarrhoea and abdominal pain. One holidaymaker reports seeking medical treatment from a doctor whilst at the hotel.
Despite positive reviews, holidaymakers said that on occasion, new food was added to old food and appeared as though it had been reheated and presented again later in the day. The restaurant was reported to be dirty on occasion, as was some of the crockery and glasses. Guests also reported seeing flies on occasions landing on top of the food.
If you also travelled to this hotel and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop