"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Hotel Tropicana Club Azure, Sharm El Sheikh

Irwin Mitchell has become increasingly concerned after receiving further reports of gastric illness amongst holidaymakers after staying at the Hotel Tropicana Club Azure Hotel, Sharm el Sheikh, Egypt during various dates in 2010. Most recently, reports of illness relate to guests who stayed at the hotel during May.

Guests at the hotel have suffered with symptoms of gastric illness, some with confirmed diagnoses of shigella, which are likely to be linked to food consumed as part of an all inclusive package. Complaints from guests suggest that there was a breakdown in health and hygiene standards at the hotel, particularly relating to the food provided by the hotel. Other complaints which have been alleged include food being served cold and birds being seen in and around the restaurant.

Irwin Mitchell is currently acting on behalf of a number of clients who holidayed at the hotel in 2010 and would urge other victims of illness who holidayed at this hotel to contact us. We are concerned that this problem is ongoing as we are aware of illness amongst holidaymakers who travelled to the hotel in 2009.

If you have been affected by gastric illness following a stay at this hotel, you may be able to claim compensation for your ruined holiday and also the pain and suffering caused by the illness. For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.


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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop