"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Sea Beach Resort and Aqua Park

Irwin Mitchell has been instructed by holidaymakers who have suffered illness during an all inclusive holiday at the Sea Beach Resort and Aqua Park in Sharm El Sheikh, Egypt in June 2014. 

One couple suffered a very unpleasant gastric illness early on in their holiday. They had diarrhoea, painful stomach cramps, nausea and dizziness. The whole holiday was severely disrupted. The couple had to go to the hospital clinic where they received treatment via medication and a drip. Both are still unwell now they have returned home.

The holidaymakers believe that this may have been a result of the poor hygiene standards at the hotel. They report on occasion seeing raw chicken being served and the same utensils being used for raw and cooked omelettes. They also say that the staff uniforms were dirty and that they appeared to have little regard for hygiene.

Despite some positive reports, one person who stayed at the hotel described the food as “very repetitive and under cooked”, and another described that the chicken as being “white on the outside and raw in the middle”. Another holidaymaker stated that “one of their holiday party was rushed in with E. coli and is still not well.”

If you also travelled to this hotel and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop