WHAT THE EXPERTS SAY

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Chambers and Partners (2014)

Sentido Mamlouk Palace Resort, 2017

Irwin Mitchell’s specialist International Personal Injury lawyers have been contacted by holidaymakers who suffered gastrointestinal illness following their stay at the Sentido Mamlouk Palace Resort in Hurghada, Egypt between June and August 2017. Their symptoms included diarrhoea, abdominal pains and vomiting. 

The holidaymakers reported that sometimes the food served inside the buffet restaurant did not seem to be adequately covered. Food was also undercooked on occasions, including the fish. The holidaymakers noticed that the food sometimes appeared to be reheated and it often seemed like the food had been served on more than one occasion. They also saw flies in the restaurant and on and around the food. Faeces were sometimes seen in the swimming pool.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, we know the long term effects that it can potentially cause, such as Irritable Bowel Syndrome (IBS).

Dr Linzi Thomas, an expert in Gastroenterology, has commented that “Many patients develop IBS for the first time following a bout of food poisoning or gastroenteritis. Of patients who initially suffer with post infective IBS, 50% will have on-going symptoms at one year, however 2 and 3 years later 34.3% and 34.8% respectively will have on-going symptoms showing that the figures plateau, indicating that the prospect of recovery unfortunately becomes less likely.”

If you have also travelled to the Sentido Mamlouk Palace Resort in Hurghada, Egypt and have subsequently suffered from symptoms of illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of this nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066, or complete our enquiry form and we will call you back.





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