"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Blue Lagoon Resort

Irwin Mitchell's specialist International Personal Injury lawyers have been contacted by a family of holidaymakers who suffered gastrointestinal illness following their stay at the Blue Lagoon Resort, Greece in July 2017. Their symptoms were gastric in nature; the holidaymakers who suffered illness received medical treatment from a Doctor at the resort and were advised not to leave their hotel room for 48 hours due to the severity of their symptoms.

The holidaymakers reported that sometimes the food served inside the buffet restaurant, did not seem to be adequately covered and that the hot food was at times served at an incorrect temperature. The holidaymakers also noticed that sometimes new food was added to existing food served. It was also noticed that food sometimes appeared to have been served on more than one occasion. Flies were noticed around the food and the restaurant appeared generally unclean.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, we know the long term conditions that can be associated with it, such as irritable bowel syndrome (IBS).

Dr Linzi Thomas, an expert in Gastroenterology, has commented that "Many patients develop IBS for the first time following a bout of food poisoning or gastroenteritis. Of patients who initially suffer with post infective IBS, 50% will have on-going symptoms at one year, however 2 and 3 years later 34.3% and 34.8% respectively will have on-going symptoms showing that the figures plateau, indicating that the prospect of recovery unfortunately becomes less likely."

If you have also travelled to the Blue Lagoon Resort in Greece and have subsequently suffered from symptoms of illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of this nature, would like to hear from you.

For more advice on making a holiday claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will be happy to call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop