WHAT THE EXPERTS SAY
"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"
Legal 500 (2016)
Katrin Suites, Crete, 2015
Irwin Mitchell’s International Personal Injury team has been contacted by a British couple after they fell ill after staying at the Katrin Suites hotel in Crete, on an all-inclusive basis, during August 2015.
One of the guests experienced symptoms of gastric illness, including diarrhoea and fever. They had to seek treatment from their GP and were admitted to their local hospital for around four days after returning to the UK. This resulted in having to take time off work. A stool sample was taken which tested positive for Campylobacter.
Other guests have also highlighted concerns relating to the hotel, despite their being some positive reviews on consumer review websites. Holidaymakers noted that some of the food was served lukewarm, some was left uncovered for long periods of time and flies were seen on some of the dishes being served in the hotel’s buffet restaurant.
If you have also travelled to the Katrin Suites in Stalis, Crete, and subsequently suffered from symptoms of gastric illness, we would like to hear from you.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."