WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
Grand Hotel Royal, Sorrento
Irwin Mitchell has received reports of gastric illness amongst guests at the Grand Hotel Royal, located in Sorrento, Italy, during May 2011.
It has been reported that the hotel is continuing to trade on it's former glory and that the hotel is said to be suffering as a result of hosting weddings. Holidaymakers have reported how the weddings supposedly took precedence over other guests and it has been suggested that the food left over from the wedding would be used to feed the hotel guests. It is also suggested that, possibly as a result, guests have fallen ill with symptoms of gastric illness, often including diarrhoea, vomiting, stomach cramps and lethargy.
It is possible that, due to a breakdown in food hygiene and food handling procedures, holidaymakers are contracting these symptoms of illness. Further investigations will need to be conducted.
Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you if you have suffered from gastric illness after staying at this hotel.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop