WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Illness at Baobab Beach Resort, Kenya

Irwin Mitchell have been made aware that a couple celebrating their thirtieth wedding anniversary, have fallen ill with serious gastric conditions after staying at the Baobab Beach Resort in Kenya. The safari was to be a double celebration, a thirtieth wedding anniversary and fiftieth birthday, however, the trip ended in the couple contracting illness from which the couple continue to suffer.

The couple’s celebration was completely ruined. The couple have complained that there were poor standards of health and hygiene implemented at the hotel especially in relation to the service of food. 

The couple reported complaints of undercooked and uncovered food being served, as well as food being recycled on a number of occasions.

The couple suffered symptoms of diarrhoea and stomach cramps during their stay. Further, the clients are continuing to suffer from the illnesses contracted with such illnesses continuing to impact upon their daily lives.

Irwin Mitchell encourages anyone that has suffered with gastric illness at this hotel to contact with them further details.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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