"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Cheetah Serena Safari, Nairobi

Irwin Mitchell has been approached to act for guests who have suffered from gastric illness following their trip on the Cheetah Serena Safari in August 2009.

Guests on the safari have suffered with symptoms of gastric illness likely to be linked to food consumed as part of an all inclusive package.

There have been complaints from guests which suggest that there was a breakdown in health and hygiene standards. Reported complaints amongst others have included food being undercooked, food being served reheated and new food being added to existing food.

If you have been affected by gastric illness following your trip on this Safari, you may be able to claim compensation for your ruined holiday and also the pain and suffering caused by the illness.

For more advice on making a holiday illness claim, contact Irwin Mitchell on 0800 56 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop