WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Hesperia Hotel, 2016

We're concerned to read reports of guests falling ill during recent stays at the Hesperia Hotel in Lanzarote in June 2016.

Despite some positive reviews on consumer review sites, some holidaymakers have complained of suffering from gastric symptoms during their stay. One tourist reported that the cleanliness of the resort was generally poor and that stray cats were sometimes seen roaming in the restaurants. Another guest complained that they found a significant number of cockroaches in their hotel room.

If you have travelled to the Hesperia Hotel in Lanzarote and subsequently suffered from symptoms of illness or sustained an injury, we'd like to hear from you. We specialise in dealing with cases of this nature and could help you claim compensation for your ruined holiday.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.


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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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