WHAT THE EXPERTS SAY
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Legal 500 (2013)
THB Tropical Island, Playa Blanca, Lanzarote 2013
Irwin Mitchell has received reports of holidaymakers who have suffered illness during an all inclusive holiday at the THB Tropical Island, formerly known as Sun Tropical Island Hotel, Playa Blanca, Lanzarote, during a holiday taken in June 2013.
Despite some positive reports, one family who stayed at the hotel in June this year described how some of the food was not very hot and there were at least two occasions when holidaymakers had to alert staff to undercooked chicken. It is also reported that a number of children were being sick in the dining room. They had concerns over whether these incidents of vomiting were being adequately dealt with by hotel staff who appeared to have “swept up the vomit without any mopping, disinfectant, nothing”.
Other holidaymakers who also stayed at the hotel in June complained about the cleanliness of the restaurant and describe “food all over the floor” and ants in the hotel room.
If you also travelled to this hotel and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop