"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Protur Monte Safari Aparthotel (Holiday Village Majorca)

The International Personal Injury team at Irwin Mitchell has been instructed to act on behalf of a family of British holidaymakers who became ill whilst staying at the Protur Monte Safari, in Cala Millor, Majorca, during June 2015.

One young holidaymaker was admitted to hospital and placed on a drip after he started to suffer from gastric symptoms including stomach cramps and vomiting.

Despite positive reviews, some holidaymakers who stayed at the hotel in August 2015 have reported that a number of fellow visitors were suffering from diarrhoea and sickness. It has also been expressed that some of the food served at the hotel was very bland.

One holidaymaker complained that the food was "a very big let-down", whilst others noticed that on occasions flies and wasps were seen in and around the restaurant. A guest also suggested that some of the cooked food wasn’t particularly hot.

Having significant experience in assisting those unfortunate enough to contract gastric illness we know first-hand the potential long term effects that can be associated with such illness, with sometimes permanent long term complications arising such as Post infective Irritable Bowel Syndrome (IBS). We will be investigating the cause of illness on behalf of those holidaymakers who have contacted us and hope the tour operator will work with us to establish the reason.

If you also travelled to this hotel and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, London