"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Protur Monte Safari Aparthotel (Holiday Village Majorca)

The International Personal Injury team at Irwin Mitchell has been instructed to act on behalf of a family of British holidaymakers who became ill whilst staying at the Protur Monte Safari, in Cala Millor, Majorca, during June 2015.

One young holidaymaker was admitted to hospital and placed on a drip after he started to suffer from gastric symptoms including stomach cramps and vomiting.

Despite positive reviews, some holidaymakers who stayed at the hotel in August 2015 have reported that a number of fellow visitors were suffering from diarrhoea and sickness. It has also been expressed that some of the food served at the hotel was very bland.

One holidaymaker complained that the food was "a very big let-down", whilst others noticed that on occasions flies and wasps were seen in and around the restaurant. A guest also suggested that some of the cooked food wasn’t particularly hot.

Having significant experience in assisting those unfortunate enough to contract gastric illness we know first-hand the potential long term effects that can be associated with such illness, with sometimes permanent long term complications arising such as Post infective Irritable Bowel Syndrome (IBS). We will be investigating the cause of illness on behalf of those holidaymakers who have contacted us and hope the tour operator will work with us to establish the reason.

If you also travelled to this hotel and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop