"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Azul Fives Hotel by Karisma, Mexico, 2016

The International Personal Injury Team at Irwin Mitchell have been contacted by a family of holidaymakers who became ill with gastric symptoms following their stay at the Azul Fives Hotel by Karisma in Mexico.

Despite positive reviews, Irwin Mitchell have learnt of reports regarding holidaymakers who fell ill following a stay at the hotel. One holidaymaker claims that some of the food was on occasion “cold or lukewarm”. Another holidaymaker claims that they saw a rat “running through one of the villas' lobby”. Other holidaymakers including those that have instructed Irwin Mitchell claim to have contracted a gastric illness with symptoms including diarrhoea and vomiting.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in the stools. Having significant experience in assisting those unfortunate enough to contract gastric illness we know first-hand the potential long term effects that can be associated with such illness, with sometimes permanent long term complications arising such as Post infective Irritable Bowel Syndrome (IBS).

If you also stayed at the Azul Fives Hotel by Karisma in Mexico and have subsequently suffered from symptoms of illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop